Shipping Policy

Shipping Policy
Last Updated: August 14, 2026
At CAN2KIT, we are committed to providing reliable and convenient shipping for customers in the United States and around the world.
Orders are fulfilled through our U.S. fulfillment locations, including our U.S. warehouse and Amazon FBA fulfillment network.
1. Shipping Locations
CAN2KIT ships orders from fulfillment locations in the United States.
Our U.S. fulfillment operations include:

CAN2KIT Distribution Center
MONDA WINDOW
4101 W 42ND PL
Chicago, IL 60632
United States
Phone: (773) 818-0792

Depending on product availability and inventory location, your order may be fulfilled from our U.S. warehouse or an Amazon FBA fulfillment center.

2. United States Shipping
We offer FREE SHIPPING on orders shipped within the United States. Most U.S. orders are delivered within approximately 2–5 business days after shipment, depending on the destination and carrier.
U.S. orders may be fulfilled through our U.S. warehouse or Amazon FBA, depending on inventory availability and the shipping destination.
Available shipping methods and estimated delivery dates will be displayed during checkout when applicable.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

3. International Shipping
CAN2KIT ships to selected international destinations.
For customers outside the United States, shipping costs are calculated based on the shipping destination, package weight, dimensions, and available shipping service.
The applicable shipping cost will be displayed at checkout after you enter your shipping address.
International shipping rates may vary by country and destination.

4. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
These charges are not included in the product price or shipping charge unless otherwise stated at checkout.
Any applicable customs duties, taxes, or import-related fees are the responsibility of the customer.
Customers are responsible for ensuring that the products they order can legally be imported into their country or region.
Customs policies and import requirements vary by country. CAN2KIT cannot guarantee that an international shipment will not be subject to customs inspection, additional fees, or delays.

5. Order Processing
Orders are normally processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or U.S. holidays may begin processing on the next business day.
Processing times may be longer during major holidays, promotional periods, or periods of unusually high order volume.

6. Delivery Times
Estimated delivery times depend on the destination, shipping method, inventory location, carrier, and other factors.

United States
Most U.S. orders are typically delivered within 2–5 business days after shipment.
Delivery estimates shown at checkout are estimates only and are not guaranteed delivery dates.
Once a package has been handed over to the carrier, delivery may be affected by weather, carrier delays, customs processing, incorrect addresses, or other circumstances outside CAN2KIT's control.

7. Order Tracking
When tracking information is available, CAN2KIT will send a shipping confirmation email containing the tracking number and relevant tracking information.
Please allow some time for tracking information to update after the package has been shipped.

8. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to CAN2KIT because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply for reshipment.
Please contact us as soon as possible if you notice an error in your shipping address after placing an order.

9. Lost, Damaged, or Delayed Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at:
Email: club@can2kit.com
Please include your order number and, when applicable, photographs of the damaged package or product.
We will work with the applicable carrier or fulfillment provider to investigate the issue and help determine the appropriate resolution.

10. Shipping Restrictions
Shipping availability may vary depending on the destination and applicable laws or regulations.
Some products may not be available for shipment to certain countries, regions, or addresses.
If a shipping option is unavailable for your location at checkout, CAN2KIT may be unable to ship the applicable product to that destination.

11. Contact Us
If you have any questions about your order or shipping, please contact us:
CAN2KIT
Email: club@can2kit.com
We are happy to assist with shipping and order-related questions.